The #1 business skill
Every year employers are surveyed about what they seek in candidates for job openings. Each year communication is listed among the top 3. It has been for years. This module introduces you to some best practices around professional communication.
Step 1 – Learn
Read the overview of best practices for conducting business on the phone.
Step 2 – Practice and analyze
Create a fun video of yourself telling a short story. Then you will look for communication patterns and habits that you can build on.
Begin module 1: Communicating face-to-face [PDF]
Courtesy of Willamette University