What is informational interviewing?
An informational interview is a professional development tool that you will use over your entire career to grow your professional identity and network by learning more about a profession within an industry. It's a conversation that you direct with questions with a person whom you decide to interview and who is doing work that is interesting to you and where you see yourself working professionally in that field or industry. The great things about informational interviews are that they allow you put yourself in to learn from another person’s career path, discover how they gained experience in the field, and learn the strategies and advice they have for someone entering the field today
Locating people to interview
- Start your list with people you may know through your personal contacts, educational and professional settings
- Add alumni to your list from VCU’s LinkedIn group
- Use industry associations, professional associations and networking groups, include a tool like meetup.com
- Consider people who are featured in local business and industry news articles
- Note people who write about the profession on social media
- Prioritize your list by the job of interest not the prestige of the person’s title or company
Arranging the informational interview
- Email like a professional by reviewing these email correspondence tips
- Provide context on how you identified them for your informational interview request indicate a link to either a person who referred you or research you have done
- Provide your availability over a two-week period between 8am-5pm; flexible to meet in person at their office or set up a meeting by phone
- Assure the contact that you are building strategies for the direction of your career development and will not be asking for a job
- Plan to dress appropriately and error on the side of being more formal than informal
- Never IM or Gchat a professional contact unless they invite you; Many professionals find IM intrusive to their regular work
- Review your schedule for blocks of time during business hours where you can meet someone at their office
- Plan for a 30-minute informational interview, plan for driving or walking time, and build another 15 minutes for things like parking, building security, and being greeted by a receptionist
- Clean up your internet image, take down content that could hurt your professional image, add a professional voicemail message
- Review your narrative and research to develop sophisticated questions
Sample email or phone script for requesting an informational interview
Hello Ms. Havoc,
I am Roberto Ram and a junior at VCU studying -------.
My career goal is to work as a ----------------- after graduation. I am learning from others as I prepare to enter the field. I am seeking to gain insight from your experience that may help me take advantage of opportunities with my coursework, internships and professional associations. Would you have 20-30 minutes to meet with me at your convenience? My best dates and times over the next weeks are:
Hello Mr. Havoc,
I am Rita Ram and a junior at VCU studying ---------. I am exploring careers in --------- field and gathering information on the industry and career paths from people currently working in the field. By talking with you about your career, I hope to further understand how others developed their talents, interests and skills. Would you have 20-30 minutes to meet with me at your convenience?
My best dates and times over the next weeks are:
At the interview
Questions about Their Career Story
Your career path is interesting; please describe how you got started and how you got to where you are today?
What was your first job in this field and how did you get to your present position?
What is the most satisfying part of your job?
Questions about Their Preparation for their Career Path
- How did you prepare for your career through courses, professional organizations and training?
- From your LinkedIn profile, I see that you started your career as -----------------. How did your early career development prepare you for the work you do today?
- What best prepared you for your early career positions?
- Are there courses and training you wish you would have taken during college or earlier in your career?
Questions about Their Current Work
- What are the core competencies that distinguish this role?
- What happens in your department and how does it connect to other departments?
- What kinds of problems does your department address?
- Are your workdays predictable?
- If you were to consider another field, what you choose today and why?
- From your LinkedIn profile, part of your role includes --------------. How is this work valued in the company and industry and how do you keep current to obtain additional skills?
Questions about Their Organization
- What is it like to work for this organization?
- What is distinguishing about this organization?
- How does this organization recruit and hire entry-level employees?
Questions about the Industry
- Where do you see the industry going in the next few years?
- Which organizations in this industry provide the best training including internships?
Questions about the Field’s Professional Identity
- Which professional organizations do you recommend to learn more about the field and industry?
- Are there lessons you have learned that you wished someone would have told you as a student or new professional?
- What types of work experiences and accomplishments should I strive to attain before graduation?
- Are there other people who would be interested in sharing their insight specific to the field and/or industry?
- If you receive a contact or two, the person is opening up their professional network. Please respect and acknowledge that they trust you will be professional as you proceed with this network information. Secure the correct spelling of the contact/s, title, company and email
Closing and Follow-up
- At the conclusion of the interview be sure to ask if there are there other people who would be interested in sharing their insight specific to the field and/or industry.
- Thank them for their time in person. Exchange business cards.
- Also, send a thank you via email and in a personal handwritten note. In the thank you email, let them know you found their ------- guidance very useful and that you will keep them informed as you contact others and progress through the informational interview process.